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19. Operations and Accountability
19.1 User rights
Users can stop AI action, choose human help, access, correct, or delete data, refuse learning contribution, understand recommendation and reward criteria, report accessibility or discrimination, and challenge automated decisions.
19.2 Accessibility advisory structure
No single expert represents every disability. Governance includes people with different disabilities, older users, families and support workers, accessibility specialists, health and welfare practitioners, privacy and security specialists, stores, and Node operators. Their views inform priorities, collection, rewards, and major incident response.
19.3 Node governance
Operator identity and equipment are verified against public quality and security criteria, periodic recertification, restriction, reward holds, and removal. Operators have appeal and recovery paths. Regional diversity reduces concentration among a few large operators.
19.4 Algorithmic accountability
IROA reports performance and failure by disability, discloses recommendation fees and commercial interests, preserves high-risk policy history, does not blame users for automation failure, and performs accessibility regression review before material model change.